
Troubleshooting Procedure
period of time, but sometimes
stops displaying data (all digital
components display dashes for
data and gauge component
indicators are at the end stop (or
peg)).
button, and look at the Connection Status:
message for suggestions as to how to
solve the problem.
Check that the N2KServer Windows
Service is still running by using the
N2KServer Service Manager.
Check that the N2KServer computer is
powered on.
Check that the NMEA 2000 network
connected to the N2KServer computer is
powered on.
Check to make sure you are running the
most recent version of the Maretron
USB100 gateway device driver. Open
Windows Device Manager, select the
“Ports (COM & LPT) menu, double click on
the “Maretron NMEA 2000 Gateway”,
select the “Driver” tab, and finally click on
the “Update Driver” button and follow the
instructions in the Update Driver Wizard
that appears.
N2KServer Service Manager
reports an error starting or
stopping the Windows Service
when you try to stop or start the
N2KServer Windows Service
Ensure that you are running the N2KServer
Service Manager from a Windows account
that has administrative rights to the
N2KServer computer.
The N2KServer computer does
not have an N2KServer
hardware key, and you keep
seeing textboxes warning you
that N2KServer cannot find the
red N2KServer hardware license
Ensure that the requested red N2KServer
hardware license key is installed.
If you do not have the hardware license
key, open N2KServer Service Manager
and uncheck the “Start N2KServer When
Windows Starts” checkbox.
When you press the switch
actuator component, the switch
does not change state.
Switch Actuator components are only fully
operational when the Control Module has
been licensed. If you wish to use these
features, please ensure that you have
purchased a license for the Control Module
and that you have requested a license for
Revision 4.0.2 Page 364
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